THE ENGAGEMENT

Five Drivers

Leads × Conversion × Frequency × Average Order Value × Margin.

Definition

The profit maths used throughout: Leads × Conversion × Frequency × Average Order Value × Margin. Every agent and workflow is positioned against one of the five.

Why it exists

Owners can see which lever a piece of AI actually pulls.

Change control

  • 30 July 2026 - From buyer glossary v1.1.

Also in The engagement

Referenced by

No published piece declares this term yet. The list fills itself as the corpus grows.