THE ENGAGEMENT
Five Drivers
Leads × Conversion × Frequency × Average Order Value × Margin.
Definition
The profit maths used throughout: Leads × Conversion × Frequency × Average Order Value × Margin. Every agent and workflow is positioned against one of the five.
Why it exists
Owners can see which lever a piece of AI actually pulls.
Change control
- 30 July 2026 - From buyer glossary v1.1.
Also in The engagement
Referenced by
No published piece declares this term yet. The list fills itself as the corpus grows.