DEPOSIT TERMS

Priority waitlist deposit terms

Last updated: 2026-07-07 · Version 0 (draft, not legally reviewed)

This is a working draft. The terms below are a reasonable starting point but have not been reviewed by a qualified lawyer. Replace before taking real customer payments.

1. Who we are

"RedFirst.ai", "we", "us" refers to the entity operating the service at redfirst.ai. "You" means the person placing the deposit. By paying the priority deposit you agree to these terms.

2. What the deposit is

The priority deposit - £1,000 for businesses, £500 for practitioners - secures a founding-cohort place on the relevant waitlist. It is not a payment for services; it is a refundable, creditable deposit.

3. What the deposit becomes

Businesses. Your position on the list determines your start date. When engagements open, your £1,000 deposit becomes your Red Brief - the Red Brief is £2,000, and your deposit holds your place and covers it in full. This is a founding privilege, not a discount; the offer ends the day we launch and does not return.

Practitioners. Your £500 holds your place in the review order - it does not buy a seat. Seats in the founding cohort are limited and offered in waitlist order. If you are offered and accept a seat, your £500 converts to seat credit against the £5,000 founding certification.

4. When it's refundable

Refund wording pending. The exact refund trigger and window are being finalised and will be inserted here before this page goes live. The statement below is a placeholder.

The deposit is fully refundable up until your place is taken up - that is, before your Red Brief, first engagement or certification begins. It is also refunded if you withdraw, or if we do not offer you a place. Refunds are made to the original payment method; our intent is a full refund.

5. When it stops being refundable

Once your Red Brief, first engagement or certification begins, the deposit has been applied to it and is governed by the terms of that engagement rather than these deposit terms. At that point it is no longer separately refundable, because it is no longer a deposit - it is part of what you have paid for the work.

6. Your place

Your deposit secures a place in the founding cohort, allocated in the order deposits are received. We may contact you to confirm details before your start date. In the rare event we cannot proceed with you, we refund your deposit in full (clause 4).

7. Data and privacy

We process your personal data in line with our privacy notice. Payment is processed by Stripe; we do not store card details.

8. Changes to these terms

We may update these terms from time to time. The version that applies to your deposit is the version in force on the date you paid.

9. Contact

For anything about your deposit email hello@redfirst.ai.